Abstract—This study investigates the causes of resistance or support by knowledge workers to the sharing of knowledge. Today, banks are starting to understand the relevance and importance of knowledge sharing. They are also beginning to appreciate knowledge as the most significant and valued asset that leads to organizational performance. Hence, promising motivational factors are expected to be helpful in emphasizing the need for employees to share not only crucial knowledge but also new knowledge to further ensure that the banking industry possesses the competitive edge they seek. This study investigates and thoroughly examines the intrinsic (trust, learning, behavior) and extrinsic (organization culture, reward system information technology) motivational factors that encourage widespread knowledge sharing among bank employees, especially in the dynamic and ever-growing Islamic banking sector in Malaysia. The research findings provide useful information and help deepen the understanding of banks about motivating their employees’ tendencies to engage in knowledge sharing practices.

Index Terms—Knowledge sharing, islamic banking, islamic banks.

Abdusalam A. A. Abuazoum is with the Faculty of Science and Technology, Universiti Sains Islam Malaysia (e-mail: mukm2012@yahoo.com).
Nurdiana Azizan is with the Computer Science Program at Faculty of Science and Technology, Universiti Sains Islam Malaysia (e-mail: nurdiana@usim.edu.my).
Nursilah Ahmad is with the Corporate Administration and Relations Program at Faculty of Economics and Muamalat, Universiti Sains Islam Malaysia (e-mail: nursilah@usim.edu.my).

Cite:Abdusalam A. A. Abuazoum, Nurdiana Azizan, and Nursilah Ahmad, "Knowledge Sharing for the Islamic Banking Sector in Malaysia," International Journal of Computer and Communication Engineering vol. 2, no. 3, pp. 368-371, 2013.